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How do I request an adjustment to my recorded hours?

If there is an error in your recorded hours, perhaps because you were away from the office and unable to clock in or out at the appropriate, or you selected the wrong clocking type, you can submit a request to your supervisor to amend the time recorded.

 

If you need to request a change to the clocking time

  1. Select Request Adjustments from the menu. This displays a list of all adjustment requests that you have made, showing the current status of each one.

  2. Click New Request.

  3. Select the Date that you need that adjustment to be made to.

  4. Select the appropriate Code/Clocking direction from the drop-down list.

  5. Enter the correct Value/Time for that clocking action (e.g. if you should have clocked in at quarter past twelve, enter 12.15).

  6. Enter any further information in Comment (up to 50 characters).

If you want to clear the details that you have entered and start again, click Reset.

 

If you want to go back to the summary of adjustment requests, click Return.

  1. Click Request to submit the request.

Once the request has been processed, the Processed status on the Adjustment Request summary will change to show the date on which it was authorised, and the Status column will show whether the request was authorised or declined.

 

If you need to request a change to the code type or duration

  1. Select Request Adjustments from the menu. This displays a list of all adjustment requests that you have made, showing the current status of each one.

  2. Click New Request.

  3. Select the Date that you need that adjustment to be made to.

  4. Select the Code/Clocking from the drop-down list.

  5. Enter the correct Value/Time for that clocking code (e.g. if you need to allocate 5 hours 30 minutes to this code, enter 5.30).

  6. Select a Reason for the change. This is not applicable for clockings.

  7. Enter any further information in Comment (up to 50 characters).

If you want to clear the details that you have entered and start again, click Reset.

If you want to go back to the summary of adjustment requests, click Return.

  1. Click Request to submit the request.

Once it has been authorised, the Processed status on the Adjustment Request summary will change to show the date on which it was authorised.

 

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