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How do I log on to Optimum?

  1. To log in, double click the icon on your desktop. The System Log On screen will appear.

  2. Enter your username and password in the appropriate fields, and click Logon.

Note: Your password is case-sensitive.

 

When you have successfully logged on, you are taken your default screen, from which you can use the menus to carry out tasks in Optimum.

  1. If you make a mistake when entering your password, you can click Reset to empty the field, and then retry.

Forgotten Password?

If you cannot remember your password, you can click the Forgot Password link to request a new one. Then, either enter your Username or Employee Number and click Send Password. This will e-mail a new password to the e-mail address that Optimum has stored for you.

 

If you make a mistake when entering your password, you can click Reset to empty the fields, and then retry.

 

The Info-Bar

Wherever you are in Optimum, an Info-Bar is visible at the top of the screen.

 

 

This shows you:

  • the name of the screen you are on (in this case System Log On)

  • the current date and time

  • your username

  • an password change icon

  • a log out icon

  • a home link to take you back to your default screen, if you have a default screen set

  • a link to the Help system

Logging Out

To log out, click the Log Out icon on the Info-Bar. This will log you out of the system immediately, and take you to the Log On screen.

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